Shipping & Returns
Shipping
Shipping charges for samples start at $6.
Shipping charges for most main products start at $9, calculated based on the size, weight, and final destination of the items in your order and confirmed at checkout.
For international shipping, please contact us for a quote.
Our Wallpapers, Wall murals, Tile Decals, and Fine Art Prints are printed to order and take 3-5 business days to be produced and shipped. All other items ship within 5-7 business days. Custom and special order products have a 1-3 week lead time. Large orders may arrive in more than one shipment.
Once your order is on its way, you'll receive an email from the courier with tracking details.
- Standard shipping typically takes 3-5 business days to be delivered.
- Priority shipping (within 2-3 business days) is available at checkout.
- Express shipping (within 1-3 business days) is available upon request through our contact page.
Deliveries are usually made between 9am and 6pm, excluding public holidays, though some couriers may deliver outside this time frame.
Once your order has been shipped, you will receive an email with tracking details, allowing you to follow your shipment's journey.
If you don’t see the email, please check your spam or junk folder.
For additional support, please contact our Customer Support team with your order details, and we’ll be happy to assist you.
We ship all international orders with DDP (Delivery Duty Paid), so taxes and duties are included in the shipping price. There will be no extra charges when your order is delivered.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. If you do not see international shipping options at checkout, please contact us for a quote.
Returns
All Wallpapers, Wall Murals, Tile Decals, and Fine Art Prints are custom printed to order and thus not eligible for returns or exchanges.
If there is an issue with your order or your package has been delayed or lost in transit, please contact us so we can assist you. While we are not responsible for lost packages once they leave our facility, we will work with the carrier to help resolve the issue as best as possible.
We are unable to accept returns on items that are printed to order, bespoke, customized or made to specific measurements. This includes all: Wallpapers, Wall Murals, Tile Decals, and Fine Art Prints
Our products are packaged securely to avoid shipping disappointments. If in the unfortunate event that your order arrives and product appears to be damaged, contact us within 7 days of delivery with your Order Number. Please keep the box, packing materials, and contents and we’ll provide a return shipping label. We will need photos of the packing materials and contents in order to file a claim with the courier. Please note this process may take 2-3 weeks.
We will work as quickly as possible to produce and ship replacement rolls.
All refunds will be credited to the original payment method. Processing times typically take around 3-5 business days, but this can vary between card issuers, and unfortunately, we cannot influence this.
Original shipping costs will only be refunded for items that are incorrect or faulty. We will contact you if we have any questions regarding your return.